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Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Gigi_est
Newbie
‎12-26-2021 09:18 PM

How can I switch the “wireless” connection to just internet

How can I switch the “wireless” connection to just “internet connection” on the set up connection part of the Roku it’s not allowing me to choose no more which is not allowing me to connect to my internet. 

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2 REPLIES 2
RokuKariza-D
Roku Guru
‎12-27-2021 01:58 PM

Re: How can I switch the “wireless” connection to just internet

Hi @Gigi_est

Thanks for the post.

Could you tell us more about your concern? Is your wifi network not showing up when scanning for an available wireless network? Please also provide us with the model number of your Roku device. It can be found in Settings > System > About. 

With more information, we can assist you further.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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atc98092
Community Streaming Expert
‎12-27-2021 02:19 PM

Re: How can I switch the “wireless” connection to just internet

@Gigi_est you didn't specify what model Roku you have. Most Roku devices are WiFi only, so there is no other option for connection. The Ultra has an Ethernet (wired) connection, and the new Roku Express 4K models support a USB Ethernet adapter. But you won't get an option for a wired connection unless that adapter is connected.

Dan

Roku Community Streaming Expert

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