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asdhfnlkisjdh
Newbie
‎09-05-2021 01:20 PM

Hisense Roku TV looses the connection and will only have one on at a time

I will never buy another Roku Hisense TV, Roku is a great WI-FI device but their TV's are horrible. I have two of them and I have to reconnect to my WI-FI at least twice a month. On top of that it looses everything I saved, my next TV will definitely be a Sony or a Samsung. Another thing with their TV's is you can only have one on at a time because it will loose it's connection.

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RokuKariza-D
Roku Guru
‎09-05-2021 02:22 PM

Re: Hisense Roku TV looses the connection and will only have one on at a time

Hi @asdhfnlkisjdh

We do apologize for the inconvenience this has caused you.

Have you tried performing a factory reset to your Roku TV? If not, we suggest giving it a shot and see if that will make some difference. 

Check out this Support article if you need help on how to reset your device: How do I factory reset my Roku® streaming device?

Let us know how it goes.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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