Help

Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Brinafd
Newbie
‎06-05-2021 06:07 AM

Help! All 3 of my ROKU tv’s won’t connect to my WIFI which is working completely fine

Last night while watching tv my internet kept buffering so I restarted my router when I did that all 3 of my ROKU tv’s disconnected from my WiFi and won’t reconnect. I restarted my router 10 times nothing. I even factory reset one of my TVs to see if that would work no luck. However when I did a factory reset I was unable to find my network I had to enter it manually. Now all of suddenly all 3 tv’s can’t seem to find my WiFi network after a network scan. I can’t move my router because of how it’s set up and that’s the only place I can connect my router to. Please help I’m getting so frustrated behind this

0 Kudos
Reply
1 REPLY 1
renojim
Community Streaming Expert
‎06-05-2021 02:05 PM

Re: Help! All 3 of my ROKU tv’s won’t connect to my WIFI which is working completely fine

Do you know what Wi-Fi channel your router is using?  Is it 2.4GHz or 5GHz?  If you don't know how to check post the manufacturer and model number of your router (should be on it somewhere) and someone will help you.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply