It's not saving wireless password..having to type that in repeatedly.. it's not saving an email..having to type that in every 15-30-60 mins. I am having to activate my account daily now receiving 7, 10, 15 emails daily to watch a day's worth of TV.
Thanks for the post.
Does the activation issue happen on a specific channel or the Roku device itself? Could you reply here with a photo of the issue occurring? With more information, we'll be able to assist you further.
All the best,
Thank you for the reply. It happens while watching basically any channel. I only watch 3 News channels but it's on the ROKU itself. I changed out the batteries on my remote. It randomly turns off and I get the "Let's get started !" screen. It's an el-cheapo TSL Roku TV but going out to buy a new tv every 6 months seems a little frustrating to me. I've turned off the bandwidth saver. I don't put in payment options into account (skip this page) because I only watch streaming news.
TSL Roku TV? TCL maybe?
Your network login parameters and other device-specific settings are stored in an EEPROM chip in the TV. This sounds to me like this chip is failing to retain data.
Roku only supplies the operating system for a "Roku TV". This sounds to me like a hardware issue that needs to be referred to the manufacturer of the set.
Roku TV Manufacturer Support Contacts:
It's really odd. it may be unrelated. but last night when I turned off my PC (which is what my wireless is connected to). The TV reset. And now today..as long as I remain logged in here the TV hasn't reset. Probably just a coincidence.
One thing you might want to to on the Roku TV. If Fast Start is not enabled, see if it helps it to retain network settings:
Settings > System > Power > Fast TV Start -- click the box to enable.
Ok , I have set to quick start now and haven't had any problems. I will see if I can go the day without having to re-register.Thank you all for your time.
I hope your TV continues to work correctly moving forward. If it doesn't, how long have you had the TV? TCL TVs have a one year warranty. I have several TCL TVs and my family has others. I have had no problems with my TCL TVs. The problem appears to be with TCL and not the Roku operating system.