Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RokuRhea-V
Community Moderator
Community Moderator

Re: Have to connect to wifi every time

Jump to solution

Hi @rege142,

Thanks for joining the Roku Community! 

I appreciate you letting us know about your connectivity issue. 

  • When did this issue happened?
  • What is the current software version of your TV?

While waiting, here are some quick troubleshooting tips to help you resume streaming:

  1. Power cycle the Roku device for 30 seconds.
  2. Restart the router.
  3. Reset your network- Settings > System > Advanced System Settings > Network connection reset > Reset connection. Note: Know your Wi-Fi credentials before you proceed. After the network reset, your Roku device will restart, and you will need to return to the Settings menu to set up your wireless network again.

Please keep us posted. 

Thanks,
The Roku Community Team 

Rhea V.
Roku Community Moderator
0 Kudos
Arob1
Newbie

Re: Have to connect to wifi every time I turn the tv on.

Jump to solution

I have the same issue and i live alone. Im the only one using anything. 

0 Kudos
Arob1
Newbie

Re: Have to connect to wifi every time I turn the tv on.

Jump to solution
 
0 Kudos
RokuRhea-V
Community Moderator
Community Moderator

Re: Have to connect to wifi every time I turn the tv on.

Jump to solution

Hey @nothappyuser,

Welcome to the Roku Community!  
Thanks for reporting this network issue to us. You can try the troubleshooting steps below:  

  1. Restart your streaming device: Home > System > Power (If you do not see a Power submenu, skip to the next step) > System restart.  
  2. Update your device: Settings > System > System Software.  

Visit our Roku support website for more information on how to fix Roku streaming device update problems.  
If it's still not working, please inform us so we can investigate.  

The Roku Community Team

Rhea V.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.