Can somebody that works for Roku please explain to me why my Roku express cannot connect to my Wi-Fi network? Every single day, I get error code 014.30 and I have to restart my router in order for my Roku to connect to the Internet. Yesterday, it wouldn’t connect at all. I restarted both devices six times minimum. It is not a problem with my Internet. I have ran several diagnostic tests, and it is running perfectly fine in this room. The only device that will not connect regularly is my Roku. What is wrong with it?
With the release of firmware updates to certain ISP routers, the single-band 2.4ghz Roku devices like your Roke Express 3930/3931 are having issues connecting and streaming properly.
The remedy and first troubleshooting step for this is to change/verify that the Wireless Mode/Protocol in the router's wireless settings are configured to b/g/n.
Post back with an update or if you need more help. Include your router model number and ISP. (internet service provider).
Roku Community Streaming Expert Just another Roku user... I am not a Roku employee. Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102
