I've got a Franklin t10 hotspot from T-mobile and it will not connect to the Roku TV.
I've changed the APN to fast.t-mobile.com IPV4 and the TV will then connect to the hotspot but the speeds are less than 1mbps and so it shows not connected. With the hotspot in its normal setting it runs upwards of 40mbps.
This a brand new issues as i had been running it just fine with decent speeds on the IPV4 setting.
It started 2-3 months ago- the connection had been working fine with the APN Fast.T-mobile.com IPv4 before then. Now with the APN Fast.T-Mobile.com IPv4 the roku will connect to the network but the connection is so slow it fails to connect to the internet. With the standard APN of Fast.T-mobile.com IPv4v6 the roku will not connect to the network.
Users with the Franklin T9 and T10 have found that they need to clone the default APN (access point name), and change the IPType setting to IPv4.
The issue is most likely that your T10 is probably currently set to use IPv6. You should be able to change the IPType to IPv4/IPv6, but some users have indicated that they needed to select IPv4 only in order to use streaming devices like the Roku.
Look specifically under "Connections and Network", then expand "Network and APN".
Login to the WebGui and follow these instructions. Basically you need to verify IPv4 is selected after creating a new APN name. (keep all other settings same as the original default APN).
Create a new APN (Access Point Name) Your mobile hotspot comes pre-configured with the access point name (APN) for your network service provider. The mobile hotspot checks the APN to determine the type of network connection to establish.
Access the hotspot WebUI Manager. Click Settings > Network Settings. Click the Add button under the APN list. A pop-up box will appear to create new APN. Enter the Profile Name of APN. Enter the APN. Enter the Username and Password. Select Authentication Mode: PAP or CHAP. Select IPType: IPv4 or IPv4v6.
Feel free to post back if still having issues or need more help.
Roku Community Streaming Expert Just another Roku user... I am not a Roku employee. Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102