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Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Table57
Reel Rookie
‎12-27-2021 11:12 AM

Factory reset - forgot to do before moving

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Forgot to factory reset my ROKU device before moving to another location. How can I make sure the new tenants have to create their own account at my old address?

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Table57
Reel Rookie
‎12-27-2021 11:33 AM

Re: Factory reset - forgot to do before moving

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Thanks a lot! That helped tremendously!

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DBDukes
Community Streaming Expert
‎12-27-2021 11:27 AM

Re: Factory reset - forgot to do before moving

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@Table57 

So, this means you left your Roku device? Okay. Log in to your Roku account at https://my.roku.com and scroll all the way down. See where it shows the devices on your account and the option to Unlink? That's how you unlink.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Table57
Reel Rookie
‎12-27-2021 11:33 AM

Re: Factory reset - forgot to do before moving

Jump to solution

Thanks a lot! That helped tremendously!

0 Kudos
Reply