Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Donnallee
Newbie

Error code 0 0 9 my internet wireless is connected to Roku

My wireless connection is excellent I'm having error 0 0 9

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RokuMary-F
Community Moderator
Community Moderator

Re: Error code 0 0 9 my internet wireless is connected to Roku

Hi @Donnallee,

Thanks for posting in the Roku Community!

If you are getting an error code or message, refer to this link for common Roku error codes and their recommended actions: How to connect your Roku® streaming device to the internet using Wi-Fi® or Ethernet | Official Roku ...

We recommend rebooting both your wireless router and your Roku device.

I'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot just to isolate the issue

Keep us posted from there if you need additional help.


Best regards,
Mary

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