Wi-Fi & connectivity

[Skoozy]

I cannot get past error code 003. I have had this issue for a few hours now. I’ve done a soft and hard reset, factory reset, let my tv sit for a while shut off, changed settings factory reset again, unplugged Wi-Fi (which is working fine), but I can’t get the issue fixed. Just want to watch some Netflix..

[RokuDanny-R]

Hi,

Thanks for the post.

Have you tried connecting your Roku device to another wireless network, such as a mobile hotspot, to see if you can update your Roku device? Then once the device is finished updating, switching back to your home wireless network?

For more information about that specific error code, visit our Support page here: Software not updating

Please keep us posted what you find out.

Thanks,
Danny

[Tweetie09]

Hi it only shows a network that not mine and my printer, can you help 

[RokuKariza-D]

Hello @Tweetie09

We're here to help!

Could you tell us specifically about the issue you're running into? What's the model number of your device? It can be found in Settings > System > About.

With more information, we can assist you further.

All the best,
Kariza