Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Does this device have to be wireless?

Does Roku streaming 4k have to be wireless?

In order to use it it seems we have to call our provider and get a wifi password.  This seems counterintuitive. 

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Roku Guru

Re: Does this device have to be wireless?

If it's one of the right models, you can rig it up for wired internet as described here:


As for setting up your Wi-Fi, that's usually done in your router, not your ISP.  If you've never logged into it, it is probably already broadcasting Wi-Fi, and the default SSID and passphrase may be printed on the device.  If not, you can log in and check them or set them.  There is a good chance that the default login credentials to your router are "admin" and "password" (seriously.)


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