Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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sabrejst
Reel Rookie

Does Roku Express create a hidden wi-fi ssip for some reason? Can it be turned off?

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I have noticed a Roku hidden ssip shadowing my connected wifi channel. All indications are it coming from my Roku express... why? 

Thanks in advance!

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makaiguy
Community Streaming Expert

Re: Does Roku Express create a hidden wi-fi ssip for some reason? Can it be turned off?

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Although basic Express models come with a simple infrared remote, they are also capable of being controlled by the Roku Voice Remote models which connect via wifi direct.  I suspect you're seeing the wifi-direct channel the Voice Remote can use.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X

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3 REPLIES 3
makaiguy
Community Streaming Expert

Re: Does Roku Express create a hidden wi-fi ssip for some reason? Can it be turned off?

Jump to solution

Although basic Express models come with a simple infrared remote, they are also capable of being controlled by the Roku Voice Remote models which connect via wifi direct.  I suspect you're seeing the wifi-direct channel the Voice Remote can use.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
sabrejst
Reel Rookie

Re: Does Roku Express create a hidden wi-fi ssip for some reason? Can it be turned off?

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thank you... I turned it off since I don't use it.

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gkw
Newbie

Re: Does Roku Express create a hidden wi-fi ssip for some reason? Can it be turned off?

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So? Where’s the solution?

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