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Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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JulesW
Newbie
‎04-25-2021 07:41 AM

Disconnected message everyday

I have a new tv and been using it about 6 weeks.  Everyday, the first time I turn it on, it tells me there is no internet connection.  All I do to resolve this is got settings and run through the “check internet connections”.  Every time, both wireless and internet get a green arrow, I return to the main menu and everything is fine.  Can anyone suggest a setting or preference that might be causing this?  The connection is fine, all my other devices are fine, again, all I do is “check the connection” and then it’s fine.   Thanks 

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makaiguy
Community Streaming Expert
‎04-25-2021 08:35 AM

Re: Disconnected message everyday

Find the tv setting for "quick startup", "instant on", or some similarly worded feature, an enable it.  That should keep your set in a "standby" condition when you turn it off.  This should not only result in quicker startups, it should also maintain your net connection so it is not lost every time you turn off the set.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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