Thanks for the quick update.
Our support team is now aware of your issue and will be reaching out to you shortly through email. Please be ready to receive their correspondence and continue assisting you from there.
We appreciate your patience and understanding as we work toward a resolution.
Regards,
Nimfa
I haven't received any emails about the Roku express situation
Thanks for following up.
It looks like our team reached out to you today via email. We recommend continuing to work with them to resolve the issue you are experiencing as they would best be able to assist you moving forward.
Your patience and understanding are greatly appreciated.
All the best,
Kariza