Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Connection issues, my old roku worked fine but my new one will not stay online

My old roku worked perfectly with 0 issues. I get the new 4k one on black friday and maybe every 3-4 weeks i am getting connection issues. Roku tells me that my wifi service is excellent and no other devices are having trouble. I’m ready to re-connect my old roku and send this back. And yea before you ask I have restarted the router and unplugged the roku.

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