Help

Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
InfraRed
Newbie
‎03-14-2021 10:40 AM

Changed my WIFI name not can't find New Network Name

Question was posted 5/2020 but no resolution.   I recently changed my wifi network's name and password and now my roku  cannot find the new network (the old one remains).  I've  unplugged and restarted router, roku.

0 Kudos
Reply
2 REPLIES 2
AvsGunnar
Community Streaming Expert
‎03-14-2021 11:44 AM

Re: Changed my WIFI name not can't find New Network Name

Can you provide a link to the 5/20 question if there was a discussion, or could you provide a little more detail with your problem (roku model, router model).

Did you simply change the SSID name and password, or replace the router/new internet, etc.  Are other wifi devices seeing the new network name or both the new and old name?

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

0 Kudos
Reply
makaiguy
Community Streaming Expert
‎03-15-2021 10:47 AM

Re: Changed my WIFI name not can't find New Network Name

@AvsGunnar wrote:

Can you provide a link to the 5/20 question if there was a discussion...

Perhaps posted under a different username?  Username @InfraRed only shows this one post so far.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
0 Kudos
Reply