Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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shill88
Reel Rookie

Certain Channels Unable to Connect

I recently unplugged my Roku Ultra this broke youtube saying it couldn't load. I did a factory reset only to find out that my ISP is blocking my SMTP so I can't send an email to activate. I connected via my phone hotspot so that I could activate. After activation I disconnect from my hotspot and reconnect to my wired connection. Now when opening some channels(Prime Video, MLB.tv) it says I'm unable to connect although I'm clearly connected to internet. Help please!

0 Kudos
2 REPLIES 2
mmsq
Channel Surfer

Re: Certain Channels Unable to Connect

Check my related post

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shill88
Reel Rookie

Re: Certain Channels Unable to Connect

I was able to resolve by resetting my router. I think it was set to go through a vpn.