When I try to sign in to my Paramount+ subscription, I get a screen that has a "Get Started" button and a "Sign out" button. When I click "Get Started" it takes me to a screen that says "Account Exists. It looks like you've already subscribed to Paramount+ on this device. Please sign in". That screen only has an OK button which takes me back to the original screen.
Back on the original screen, when I select the Sign Out button, it changes to a Sign In button. I click it and re-enter all of my credentials to sign in again, and then I am back to the original screen again, unable to sign in because it again says "Account exists. It looks like you've already subscribed to Paramount+ on this device. Please sign in".
Paramount+ Help Center says they have no record of me. Factory reset of my Roku device has not helped, nor a reset of my Internet modem. I have been charged by Roku for this service and at this point I have stopped renewal on it, but Roku tells me I will still have the service until this subscription period ends on 12/2/22. Can anyone tell me how to get around this problem.