Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Reel Rookie

Cannot make wireless connection

I followed all the steps which Roku supports says to take.  None of them worked.  So, I did a factory reset.  But I still cannot get a wireless connection.  There is nothing wrong with my internet.  I previously did not have any problems.  Looks like right after Roku did a software update; is when I had this problem.  I would very much appreciate help to get a wireless connection.

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Community Streaming Expert

Re: Cannot make wireless connection

Do you get any error message?  Is Xfinity your ISP?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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