Try moving the cursor to highlight the password field, then press the Enter, OK or whatever the entry key is labeled in whatever you are using as a controller. Does that bring up an on-screen keyboard?
Roku Community Streaming Expert
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
