Wi-Fi & connectivity

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mandb1
Newbie

Cannot access the settings menu to change network

I setup a new wi fi network so my Roku stick is not on the network anymore. I can’t access a settings menu to be able to change my unit to the new network My phone acts as my remote and all it says is cannot find devices. Any suggestions?

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renojim
Community Streaming Expert

Re: Cannot access the settings menu to change network

Your phone won't work until the stick is connected to your new network.  The easiest thing to do is to configure the new network with the same SSID/network name and password as the old network and the stick should automatically connect.  Then you should be able to go back to using the phone, but I strongly suggest you get a physical remote.

https://www.roku.com/products/accessories

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