Wi-Fi & connectivity

Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
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Level 7

Brand new; set up network; updated software and tv hasn’t turned back on

I bought a 50” rocky tv last night. Unpacked it and plugged in, set up my network. Then It made me update the software on tv where it says tv will automatically restart. Here we are 12 hours later and tv still will not turn back on. help please 

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