Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Apartment Wifi not found on Roku LE

I live in student housing in a separate apartment from my university's dorms. We have complimentary wifi but my Roku LE can not find my apartment's network, even when I try putting it in manually. My network band is 5ghz if that has anything to do with it.

Someone, please help, I can't keep using my mobile hotspot

Labels (1)
0 Kudos
Roku Guru

Re: Apartment Wifi not found on Roku LE

This seems to be a very recent Walmart special for which I can find very little info. But my guess would be that it does 2.4GHz only.  Roku's low-priced models tend to have that limitation and this is the lowest-priced yet.

Community Streaming Expert

Re: Apartment Wifi not found on Roku LE


From what I understand, the Roku LE (Limited Edition) is a white version of the older Roku Express.  The older Roku Express devices are 2.4ghz-only band devices (no 5ghz capability).  The new Roku Express 4k/4k+ devices are now dual band devices (both 2.4ghz and 5ghz capability).

The Roku LE will not work without a 2.4ghz connection.  

I just found out that Walmart is having a $15 Black Friday sale on these while looking into your question.

Feel free to post back with update or if you have more questions.




Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102