Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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Dtks
Reel Rookie

All sudden not able to connect to my WIFI as I am getting Error 014.30

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All sudden since yesterday my roku is not able to connect my WIFI, I am getting Error 014.30 while connecting the device. I tried below option and nothing worked out for me 😞

1. Tried restart my Roku
2. Tried factory reset of my Roku
3. Tried restart my router 
4. Tried connecting to my friends WIFI network 

what else I can do? Any solution would be rellay appreciate. 

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renojim
Community Streaming Expert

Re: All sudden not able to connect to my WIFI as I am getting Error 014.30

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If you have Comcast/Xfinity or Cox as your ISP they probably updated your router.  Ensure the Wi-Fi wireless mode is set to b/g/n and not g/n.

For Comcast/Xfinity:

https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

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renojim
Community Streaming Expert

Re: All sudden not able to connect to my WIFI as I am getting Error 014.30

Jump to solution

If you have Comcast/Xfinity or Cox as your ISP they probably updated your router.  Ensure the Wi-Fi wireless mode is set to b/g/n and not g/n.

For Comcast/Xfinity:

https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Dtks
Reel Rookie

Re: All sudden not able to connect to my WIFI as I am getting Error 014.30

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Thank you. That works.

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