I have the Streaming Stick+ model 3810X. The power cable broke, so I tried to find a replacement. Every link that went to the WR001 power cable. Came up with the WR002 model. I got the cable and had to get an adapter to put it on the roku. Still came up with the 'Not Connected' message. I factory reset the device by got a message that read 'Advanced Wireless Receiver not found'. Does the WR002 not work on the device? If so, how do I get a WR001 power cable?
As you've discovered, the WR002 can't be used in place of the WR001 and unfortunately the WR001 is no longer available. Perhaps @RokuMaryEF can provide some help.
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Thanks for sharing this issue with the Roku Community! We're here to help and just sent you a private message to offer more assistance. We're really looking forward to hearing from you and working together to resolve this issue!
