Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
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AT&T Hotspot not found by Roku

My Hotspot does not show up when I turn it on.  My Roku can not find it.  What do I do?

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2 REPLIES 2
AvsGunnar
Community Streaming Expert

Re: AT&T Hotspot not found by Roku

@RachelThursby 

What Roku device model and what kind of hotspot? (if using mobile device such as a phone, are you using Android or Apple?)

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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renojim
Community Streaming Expert

Re: AT&T Hotspot not found by Roku

@RachelThursby, to cut to the chase, make sure your hotspot is configured for 2.4GHz and not 5GHz.  Not all Roku devices support 5GHz.

Roku Community Streaming Expert

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I am not a Roku employee.