Wi-Fi & connectivity

Having Roku connectivity problems? Get the help and troubleshooting tips you need for Roku wireless connection issues, ethernet connections, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

3920X not working since last update

My Roku 3920X stopped working. I did the classic router and Roku reboot and then the factory reset and now I only get the error 014.30 after entering my WiFi info. All of my other devices are working just find. I only have a phone and tablet so I guess I can’t DM anyone. 

0 Kudos
Community Streaming Expert

Re: 3920X not working since last update

If you have Comcast/Xfinity or Cox as your ISP ensure your Wi-Fi wireless mode is set to b/g/n and not g/n.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos