Using your smart home devices

[LucyLu1]

Hello there, 

I purchased  a Roku Wireless Video Doorbell Camera about 2 years ago. It worked perfect until April 30th this year. At that time the camera wouldn't connect. After several call to Roku customer support and 2 replacement cameras. I was told there was on issue with the camera. I was also told that when the technician located/fixed the issue I would be notified. I have not heard anything back in months. I have tried several brands of the video doorbell cameras and either didn't work, or didn't like the camera. Could someone please tell me if the issue on the original Video Doorbell Camera has been fixed ??? I would really like to purchase one, but not if it's not fixed. 

Thank you ... Lucy Lu

[RokuTakashi]

Hi, @LucyLu1 

Thanks for posting here in the Roku Community.

We apologize for the experience you've encountered with the Roku Wireless Video Doorbell Camera. this is not the kind of experience we'd want you to have. For this matter, kindly be advised that we have sent you a Private Message here in the Roku Community. To check for messages, kindly navigate to your inbox with the mail icon at the upper right corner or your web browser.

We hope for your continuous response as we do our best to help.

Best wishes,
Kash