Using your smart home devices

[rainfall80]

Roku solar panel does not have lightning bolt on next to battery at night time....

Should it have the solar lightning bolt next to the cameras battery all the time or.just during the day when it is getting sun?

[RokuJohnB · Accepted solution]

Hi @rainfall80,

Greetings from the Roku Community!

We understand you are having a problem with the Roku solar panel. We're happy to assist you further. Please be advised that your Roku Solar Panel needs at least a few hours of direct sunlight to keep your Roku Outdoor Camera charged. Avoid placing your solar panel anywhere that gets shady during the day. If your Roku Solar Panel is not working as expected, first ensure your solar panel is connected to your Roku Outdoor Camera SE, then check for potential causes of slow charging. Ensure the silicone cover on the back of the camera is completely removed. The USB cable should be firmly seated and not be blocked by any left-over parts of the silicone cover. When your solar panel is connected and working, a charging icon will appear next to your outdoor camera battery in the Roku Smart Home mobile app. You can also check out this link here for more details on how to set up a Solar Panel with your Roku Outdoor camera, along with some troubleshooting steps.

We hope this helps. Please let us know if there's anything else we can do to assist you.

Best,
The Roku Community Team