Using your smart home devices

[Createausername]

I purchased a new wireless doorbell camera a few weeks ago to replace and older Roku wireless doorbell camera. The new one worked for about a week then just stopped. No matter what we tried it still hasn't worked. We even tried using the old doorbell which was working...nope that isn't working either. The old one won't even connect. 

I wish this would get solved if not I have to purchase a whole new doorbell camera. I really like my Roku ..so don't want to change. 

[RokuRiamie-D]

Hey @Createausername,

We'd like to learn more about your issue.

Can you describe the exact behavior of the issue? Are you encountering any errors? Also, what troubleshooting steps have you attempted?

Providing more details will help us to investigate the issue further.

Keep us posted.

Roku Community Team