Cameras & doorbells

[UncleNine]

I posted this request over a week ago.  I posted images of the error messages, I HAVE RECEIVED --NOTHING-- in return.  The problem is still happening on ALL my Rokus.  Please HELP !!!

[the5ingrams]

Same thing happening to me too. ID 58-449-376

[UncleNine]

They've had trackers from two of my Roku's for a week.  I have heard nothing.  It is not happening on my Android or iPads.  Everything else on my router (8 desktops and laptops plus a bunch of other stuff) is working fine.  It is happening only on the Roku Camera on my Roku's.  Which is why I bought the camera in the first place:  To watch on my TV's.  I already had a Wyze cam.  So, is it camera firmware?  Roku OS?  Channel software?  Roku:  PLEASE FIX IT.

[RokuDanny-R]

@UncleNine

Thanks for the follow up. I'm sorry to hear about the experience—that's not what we aim for.

I've escalated your concerns to our Support team who will reach out and assist you. If you still have not heard from our Support team regarding this issue in 1-2 business days, please feel free to send me a PM and I'll make sure you are taken care of.

Thanks,
Danny