install new roku, internet and wireless hook up excellent signal strength but cant update software
Cannot update what software? Your Roku software? Which Roku model do you own? Can you please provide more details. So your trying to setup your Roku?
roku express 4k+
Hello @wldmnjrk
Thanks for reaching out here in the Community!
We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?
Please keep us posted with the details.
Regards,
Karla
We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. You will not be able to log in or post new comments or kudos during this time. Read more here.
Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 12 and you may notice reduced functionality.
In the meantime, for additional assistance, visit our Support Site.
Thanks for your patience — we’re excited to share what’s next!