SJRAIN
Newbie

roku remote does not react well on DIRECTV

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Everything was working fine- now, when I select Directv, the remote does not land on anything. You try to select, and it runs across or up and down and stops where it wants to.  This started a few weeks ago. I checked for all updates, deleted and added back Directv. I also checked everything I could on the remote.

 

It does that same thing on both tvs and both remotes. It does not react that way on any apps.

Do I have to go to Directv?  Please let me know. It is so frustrating.

 

thx

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Tivoburkee
Community Streaming Expert

Re: roku remote does not react well on DIRECTV

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Unplug the Roku TV from the wall, unplug the power for a bit, then plug back in. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

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Tivoburkee
Community Streaming Expert

Re: roku remote does not react well on DIRECTV

Jump to solution

Unplug the Roku TV from the wall, unplug the power for a bit, then plug back in. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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