TVs & players

[bzman]

i had a problem with my remote chewing up batteries. at least one set a week with no voice usage and little roku usage

i i used the chat area to find solution 

i was directed to a level 2 person

they had me do a few things and nothing fixed problems 

they have sent me a new remote which i received in mail today

this is the first time a chat session ended in a satisfactory solution

thNk you roku 

[RokuHaz-M]

Hi @bzman 

We're glad to hear that our team is able to help! Thanks for your support and understanding through the helping process..

If you need help or have any questions, don't hesitate to let us know. 💜

Cheers!
Roku Community Team

[demsd]

Roku voice remotes do have an appetite. I had two, and I stopped using them for that reason.