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allyoops99
Newbie

Re: "Your device doesn't meet our security requirements" error on iOS

Same experience..sounds fishy that they haven't answered your inquiry...

Nick42
Binge Watcher

Re: "Your device doesn't meet our security requirements" error on iOS

Yeah I've posted about it on other forums since Roku isn't doing anything about it and got replies from others affected with the same thing. My banking apps still work and I've downloaded other apps that do checks if your phone is jailbroke and they all run fine. There's definitely a bug in the way the Roku app is checking device security on iphones. It sucks they don't seem to care so we've started replacing ours with android stream boxes.

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Nick42
Binge Watcher

Re: "Your device doesn't meet our security requirements" error on iOS

Leaving my weekly reply to bump the post as I wait to hear any response from the team that has now been working on this issue for two months.

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Nick42
Binge Watcher

Re: "Your device doesn't meet our security requirements" error on iOS

Leaving my weekly reply to bump the post as I wait to hear any response from the team that has now been working on this issue for over 2 months. 4 weeks without even an update from a community moderator.

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Nick42
Binge Watcher

Re: "Your device doesn't meet our security requirements" error on iOS

Just checking in again to bump this post since I've yet to receive any updates on the work the team is doing on this issue. Have they made any progress yet?

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Nick42
Binge Watcher

Re: "Your device doesn't meet our security requirements" error on iOS

Checking in again to see if there's an update yet. Any news from the team?

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: "Your device doesn't meet our security requirements" error on iOS

Hey, @Nick42.

Just wanted to let you know that we've sent a follow-up to the team about this. We're still waiting to hear back from them, but a fix is on the way. We'll keep you posted!

Stay tuned!

Roku Community Team

Emmanuel-D.
Roku Community Moderator
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Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!