kfuller7
Newbie

how can I enter info when I can't get a "keyboard"?

I have an app on Roku that requires me to enter a password. However, I have no way of entering the password because I can't find a way to enter the info. What am I doing wrong here?? I can't access my app until I enter the password!!

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RokuERey
Retired Moderator

Re: how can I enter info when I can't get a "keyboard"?

Hi @kfuller7,

A warm welcome here in the Roku Community!

We want to see how we can get you started and assist you with this. Could you tell us what channel are you trying to access with? If possible could you share a screenshot of it?

Let us know more about this so that we can further assist you.

Thanks,
Rey

ERey.
Roku Community Moderator
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