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FloridaJLK
Newbie

express 4k remote is un-synced

fresh batteries .. check..

direct line of sight to the Express device ... check

Tried holding the home & back buttons for 30 seconds ... nope

Made the horrible mistake of using the RESET button.. now the Express no longer knows the WIFI password. Can no longer use the Moblie App.

Unit  is BRICKED on the setup Screen.

VERY DISAPPOINTED 

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1 REPLY 1
renojim
Community Streaming Expert

Re: express 4k remote is un-synced

I don't think the unit is bricked; your remote appears to be the problem.  Is it a voice remote with a microphone button and TV controls?  If so, try pairing it again.

How to set up your Roku® voice remote | Official Roku Support

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