TVs & players

[wrf1]

I just installed a new Roku Ultra and everything went fine except there is a dialog box saying: (additional settings have been detected for the currently connected Roku. Select `accept` button and set it up to control the Roku with your magic remote faster without lagging. Do you want to set up universal control settings?) there`s also a decline and block button. This dialog block sits on top of the screen and cannot be manipulated with the remote. I`ve tried all the re-sets and un-plugging multiple times and it just keeps coming back.

[Strega2]

When you say "cannot be manipulated with the remote" do you mean your magic remote?  (Which is an LG product I believe.)  If you try to run your TV's GUI from the Roku remote, that won't work.

[wrf1]

i`m using my roku remote

[Strega2 · Accepted solution]

Yes, that one won't be able to interact with something overlayed by the TV.

[wrf1]

ok, i used the tv remote and got it off. I thought it was a Roku info box.

Thanks!