Hi @nolams44,
A warm greeting from the Roku Community!
Could you provide us with more details about your concern? What troubleshooting steps have you taken to try to resolve the issue? Have you already tried rebooting your wireless network and changing the wireless channel on your router to see if that helps?
For troubleshooting purposes, have you tried connecting your Roku device to an alternate wireless network, such as a mobile hotspot, to see if you are experiencing the same issue?
With more detailed information, we will be able to assist you further.
All the best,
Chel
We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.
Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality.
In the meantime, for additional assistance, visit our Support Site.
We're sorry for this disruption — we’re excited to share what’s next!