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Prettyrick
Newbie
‎03-26-2024 06:46 PM

Xfinity to work on Roku TV, TCL

I got a Xfinity remote but when I get it on all it will control is mute ,power.. how do I get it to work right for a TCL TV Roku.... Than you in advance for any help.....

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andyross
Roku Guru
‎03-27-2024 07:25 AM

Re: Xfinity to work on Roku TV, TCL

That is normal for cable box remotes. They are not true universal remotes and will only offer very basic support for a TV (power, volume, mute, sometimes input selection). You are supposed to use the cable box for all "TV" stuff.

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Tivoburkee
Community Streaming Expert
‎03-27-2024 12:53 PM

Re: Xfinity to work on Roku TV, TCL

@Prettyrick 

 

You might have to disable channel lock, and try other codes like 12049, or 14398. 

Edmund
Roku Community Streaming Expert

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andyross
Roku Guru
‎03-27-2024 01:51 PM

Re: Xfinity to work on Roku TV, TCL

I don't think the newer voice remotes support those override codes anymore. That was mainly back in the giant silver or gray remotes.

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