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Mhf0
Newbie
4 weeks ago

Won’t download or go to home screen

My Roku tv won’t download the update so I can’t get anything on it. Tried factory settings reboots internet reboot everything I can think of. Nothing works 

This is a model 5406x insignia Roku tv

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1 REPLY 1
RokuJharra-Q
Community Moderator
Community Moderator
4 weeks ago

Re: Won’t download or go to home screen

@Mhf0

Thanks for reaching out about your Roku TV not downloading the update. We’re here to help!

Can you give us a bit more info? Are you seeing any error messages or codes? If you can take a picture of your TV screen, that would really help us figure out what’s going on.

Looking forward to your response.

Roku Community Team

Jharra Q.
Roku Community Moderator
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