TVs & players

[LaurieO]

I am having the same problem with the remote draining the batteries. We have model 3810RW. We’ve used the device 10 hours and been through 3 pairs of batteries already. 

[glencove]

No thanks to ROKU, since there is no tech support, I did a factory reset and everything is OK now

[ellenv521]

Danny R. :

I have the exact same problem with one of my Roku voice remotes (the other remotes are fine). 

Please let me know how I can obtain a voice remote that does not have this issue - I'm going bankrupt buying batteries!!!

[Personal information]

[Robbie2021]

I have two remote that eating batteries weekly. Both have the headphone jack. What is the fix for this? Replacing batteries will get expensive!  Needs to be fixed!

[glencove]

No thanks to ROKU, since there is no tech support, I did a factory reset and everything is OK now.

[glencove]

 I did a factory reset and everything is OK now.

[glencove]

No thanks to ROKU, since there is no tech support, I did a factory reset and everything is OK now.

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[glencove]

Since there is no tech support from ROKU, I did a factory reset and everything is OK now.

[glencove]

Since there is no tech support, I did a factory reset and everything is OK now.

[Robbie2021]

Thanks for the heads up! I will give this a try on both devices. Hope this clear up the problem... If not, Roku will hear from me.. leaving the costumer hanging to ok with me!

Thanks, Rob