TVs & players

[Mahdee06]

That is a brand-new TV

It was Set up and working for one hour and the screen background turn white and lacks color

Have done all the Reset and nothing has changed.

Thiis is Crazy.

ONN.Roku TV

Model number 100012589

[RokuJechealR]

Hi @Mahdee06,

Thanks for the first post to the Roku Community!

We're sorry to hear about your experience with your brand-new ONN Roku TV, and we appreciate the steps you took to resolve it.

To confirm, does the issue only occur on a specific channel while streaming or throughout the Roku platform? Also, have you tried contacting the TV manufacturer to inquire further?

Please keep us posted, and we'll continue assisting you from there.

All the best,
Chel