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toror5
Newbie
‎08-06-2023 06:11 AM

When tv turns off, cable box shuts off

If my cable box gets shut off completely, it takes 5 to 10 minutes to turn back on. I have all the cec settings unchecked, but even when pressing the power button by hand on the TV, it completely shuts my cable box off. How do I stop this from happening?

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1 REPLY 1
RokuTakashi
Community Moderator
Community Moderator
‎08-06-2023 09:55 AM

Re: When tv turns off, cable box shuts off

Hi @toror5,

A warm welcome to the Roku Community!

We appreciate you bringing this to our attention by posting. Rest assured that we would be happy to take a closer look at the issue. For us to have a better grasp, could you please tell us more about the issue you'd want to be resolved? In addition, what Roku device are you using right now?

With more detailed information, we'll be able to assist further.

All the best,
Kash

Takashi O.
Roku Community Moderator
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