TVs & players

[Ricksterz]

I don’t have the pro remote. I just have the voice one. I bought it a couple of months ago.  I have a Sony TV about five years old. Remote is sitting on the couch next to me, and it makes a clicking noise happens every day, and it keeps doing it  not when I am. pressing the button it just sitting on the couch. Nobody touches it and it makes clicking noise. Anyway, to stop this?

[RokuHaz-M]

Hi @Ricksterz 

Thanks for reaching out!

It seems that you are having issues with your Roku remote. There could be several reasons why this is happening. I would like to gather more information to assist you better. Could you please share a bit more detail?

• The model number of the Roku remote.
• Have you tried troubleshooting the issue, like replacing the batteries or re-pairing the remote, etc.
• When and where did you purchase this remote? Did it come with the Roku device or the TV, or was it sold separately?
• Did this happen suddenly, or have you experienced this since you first got this remote?

For now, I suggest getting the Roku mobile app as an alternative remote. Follow this link to get the app for free.

Roku Community Team