TVs & players

[Jacksonjack]

Whenever I try to use the voice command feature, I keep getting a "voice error" message on the screen. Virginia Department of Motor Vehicles (DMV) https://dmvnow.wiki/.This has left me scratching my head and unable to enjoy the convenience of using voice commands to navigate my TV. Has anyone else experienced this problem with their Sony 65-inch TV and Roku remote? If so, how did you manage to resolve it?

[RokuEuniceL]

Hi @Jacksonjack,

A warm welcome here in the Roku Community!

We're glad to assist you with your problem using the Roku voice command feature. We'd like to know more about the issue you are experiencing. What Roku device are you using right now? (e.g., Roku Express, Roku Streambar, Roku TV; specify TV) What type of remote are you using? (universal, voice remote, or voice remote pro) With more details, we'll be able to assist you further. Meanwhile, please try to change the battery or charge your remote to ensure you have a fully charged and functioning remote. You can also check out this link here for details on how to correctly use voice commands to search for and control your Roku streaming device.

Let us know if it works.

Kind regards,

Eunice