TVs & players

[Jsnichols2]

Please help!

Currently watching season 2 of Mad Men and encountering very frequent buffering/drop outs.

I know it is not my wifi signal - other shows on the same app and on other apps are playing with no problems. It really does seem to be just this particular show that presents issues.

I reset my router and my TV wifi connection just to double check but the problem persists. I also tried to delete the app from Roku TV and add it again, but removal was not an option in the * menu.

This is maddening - please help! Thanks

[RokuERey]

Hi @Jsnichols2,

We appreciate you sharing your experience about this with the Roku community!

We want to see what we can do to assist you with this. To check if it helps, try connecting your device to a different network, such as a mobile hotspot, and then attempt accessing the content once more.

Kindly update us.

Regards,

Rey