Help

TVs & players

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
breton
Newbie
‎12-13-2023 01:48 PM

Unpairing Ultra remote. After pairing I decided it would be better if it just controlled the Roku.

I want to use the remote for Roku only.  How do I unpair it from my Samsung TV.

Tags (1)
0 Kudos
Reply
1 REPLY 1
makaiguy
Community Streaming Expert
‎12-13-2023 05:25 PM

Re: Unpairing Ultra remote. After pairing I decided it would be better if it just controlled the Ro

Go back in to the tv control set up, but this time lie when responding to the "do you still hear the music" prompt so that the remote resets to a set of control commands for a different tv.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Reply
Community is Being Upgraded!

We’re upgrading Roku Community to bring you a faster, more mobile-friendly experience. You may notice limited functionality or read-only access during this time. Read more here.

Planned Downtime:
Community will be unavailable for up to 24–48 hours during the upgrade window during the week of May 19th and you may notice reduced functionality. In the meantime, for additional assistance, visit our Support Site.

We're sorry for this disruption — we’re excited to share what’s next!

For support, visit support.roku.com.