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kajunwolf
Newbie

Unable to use power or volume on my Jensen TV

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I have a 5 year old Jensen flat screen TV. I have a Roku Sound bar with Roku Voice Remote. I can not get it to control power on TV. Anyone have comments or suggestions?

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RokuHaz-M
Community Moderator
Community Moderator

Re: Unable to use power or volume on my Jensen TV

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Hi, @kajunwolf 

Thanks for reaching out.

To control the power and volume, you need to set up the remote first for the TV controls. 

Here's how: Go to Home > Settings > Remotes & devices > Remotes > Choose your remote name > Set up remote for TV control. Then follow the on-screen instructions. For more detailed help, you can follow this support link.

Hope this helps!

Roku Community Team 

Haz M.
Roku Community Moderator

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RokuHaz-M
Community Moderator
Community Moderator

Re: Unable to use power or volume on my Jensen TV

Jump to solution

Hi, @kajunwolf 

Thanks for reaching out.

To control the power and volume, you need to set up the remote first for the TV controls. 

Here's how: Go to Home > Settings > Remotes & devices > Remotes > Choose your remote name > Set up remote for TV control. Then follow the on-screen instructions. For more detailed help, you can follow this support link.

Hope this helps!

Roku Community Team 

Haz M.
Roku Community Moderator
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