TVs & players

[Dyshae2003]

Hi. My Roku tv was working fine this morning but tonight the screen is super bright (almost white). & shows some dim colors in certain spots. & upon closer inspection there are 2 lines going down the middle of the screen. 

[RokuTakashi]

Hi, @Dyshae2003

Thanks for posting, and welcome to the Roku Community.

We appreciate you for sharing this information with us, and we'd be more than glad to assist. May we know what brand is your Roku TV? Also, could you confirm if you've already attempted to perform a system restart on your Roku device? 

Please keep us posted.

All the best,
Kash

[Dyshae2003]

Sorry I’m not really tech savvy I have a 50” onn. RokuTV. I guess that’s what it meaning by brand. & I don’t know how to perform a reset. 

[Dyshae2003]

Ok I google how to do a system restart but I’m still having them same issues 

[RokuJanadeeK · Accepted solution]

Thanks for the updates, @Dyshae2003.

If the system restart did not fix the issue, try resetting the TV with the help of this support article on how to factory reset your device.

Let us know if the reset helps.

Regards,
Janadee